23 years of experience as a senior LMS administrator, technology integration specialist, web designer & teacher, customer service and support administrator
SUMMARY
Senior eLearning Administrator: Canvas, Panopto, Zoom, LinkedIn Learning, Microsoft Teams, Google Workspace
Customer Support Services Administrator, ZenDesk, Salesforce, ServiceDesk Plus, and LiveChat
Teaching & Learning Center (TLC) Instructional Designer: Supporting faculty, administrators and staff with developing and integratin technical solutions
Web designer/developer/consultant who has co-built custom applications for surveys, content management,
document storage and specialized projects
Front end web design and development college faculty teaching HTML5, CSS3, UX fundamentals, best practices, and web career strategies
Collaboration Apps: Zoom, GoToMeeting, Skype, Google Meet
Repositories: GitHub, Google Drive, OneDrive, DropBox, Box, iCloud
Server/Hosts: GitHub, Google Sites, WordPress, AWS, and Dreamhost
Develop/Design Apps: Camtasia, Dreamweaver, GitHub, Bootstrap, Canva, Adobe Suite
Languages: HTML5, CSS3, PHP, JavaScript
EXPERIENCE
eLearning Administrator -- Renton Technical College (RTC), 2020 -- 2023
Supports instructors, students, staff and administrators in the use of the Canvas LMS to create courses,
build access, develop training materials and integrate systems across the college
Works with vendors and other technical partners on the integration of third party systems with Canvas,
such as Panopto, CD Labs, Design Plus, Ally, Automatic Certs, Microsoft Teams and YouTube
Provides training to deans, staff and administrators so they can better promote and integrate technical
tools such as the Canvas LMS with LTIs and other software integrations
eLearning, Director -- South Seattle College (SSC), 2005 -- 2020
Represents college in face-2-face and online meetings with vendors and state partners such as WAOL, quarterly
Troubleshoots application issues and works to resolve with vendors such as Canvas, Tegrity, and GA4E
Administers student and teacher information for campus instructional service and college systems
Trains 100's of faculty on technologies such as Canvas, Google Apps for Education, Collaborate, and Tegrity
Collaborates and develops training and resources across Washington State with 33 sister colleges
Presents keynote and workshops on Teaching with Technology for campuses such as Edmonds, SCC and SSC
Teaching & Learning Center (TLC), Director -- South Seattle College, 2005 -- 2020
Integrates webcasting, and desktop and cloud application technologies into classrooms
Trains instructors, staff and administrators how to utilize applications and technological tools
Researches systems, applications and hardware to integrate into school workflow
Collaborates and develops training and resources across Washington State with sister campuses
Develops and presents conference workshops for Educause, ATL, CanvasCon
Senior Adjunct Faculty -- Seattle Central College (SCC), 2000 -- Present
Teaches responsive web design (HTML5, CSS3, User Experience) best practices to 60+ students, quarterly
Develops and revises web design and development course outlines and curriculum
Provides partnerships with industry such as King County, City of Seattle, TCG and Amazon for web program & students
Participates on TAC (Technical Advisory Committee) representing both teacher and industry experience
Web Designer and Consultant -- Seattle District Colleges (SCD), 2000 -- 2020
Builds custom web applications such as course outlines, surveys, content management
Consultant on North Seattle College (NSC) new Application Development BAS degree
Works with departments within the college to develop reporting systems and other special projects
Consults, Designs and Develops private industry websites
Co-owner, newMANIC Inc -- Web Development, Design and Consultant Company, 1999 -- Present
Built e-commerce custom websites for clients, including 55000 member social networking site
EDUCATION
Professional Technical Teacher Education, BAS -- Seattle College (2015)
Supporting New Faculty Success (courses) -- Seattle University (2013)
Instructor, Certificate -- Seattle Central College (2001)
Web Design, Certificate -- South Seattle College (2000)